Determining key capabilities in technology management using fuzzy analytic hierarchy process: A case study of Turkey

The importance of technology management is a vital determinant of long-run success or failure of organizations in today s world. Since technology is a major driver of the global economic development, business professionals seek more effective ways to manage existing and emerging technology. This study proposes a model to understand the links between competitive advantages, competitive priorities and competencies of a firm in the context of the technology management. We use the fuzzy analytical hierarchy process (AHP) to analyze these links. Moreover, we examine the perception of a group of managers from different Turkish firms regarding the technology management. The 0020-0255/$ see front matter 2005 Elsevier Inc. All rights reserved. doi:10.1016/j.ins.2005.11.004 * Corresponding author. Tel.: +90 216 327 11 04x377; fax: +90 216 327 96 31. E-mail addresses: [email protected] (Y.C. Erensal), [email protected] (T. Öncan), [email protected] (M.L. Demircan). 1 Tel.: +90 212 227 44 80x406; fax: +90 212 259 55 57. 2 Tel.: +90 212 227 44 80x427; fax: +90 212 259 55 57. Information Sciences 176 (2006) 2755–2770 www.elsevier.com/locate/ins main result of this paper is that the concept of the management of technology arises to be much more important than both the product technology and the process technology. 2005 Elsevier Inc. All rights reserved.